A Serial Educator, an opportunities designer, and a compassionate leader
Constance Leyland
As a natural born go-getter, my passion has continuously driven me to expand my knowledge, experience, and relationships. With a strong background and diverse skill set, I’m confident in the creative ideas and successful solutions I bring to the table. Keep exploring my site to learn more information about me, and reach out directly with any questions.
My Experience
Background & Expertise
Aug 2021- Present
Dean of Business & Accounting: Undergrad, Masters (ANU and UOF)
Experience managing multiple teams across geographic locations and time zones (remote workforce)
Lead all teams under program development for curriculum on all undergraduate courses, graduate courses, and specialized certificates
Build a culture of collaboration, empathy, and trust
Promote and instill a culture of learning and student success across the organization
Responsible for meeting accreditation needs and evaluation for DEAC and ABHES
Build cross-functional relationships between multiple executive offices and departments
Lead projects/initiatives and strategic projects across the organization through the creation of the very first Faculty Summit 2022 across all disciplines
Responsible for syllabus and rubric standards for our undergrad and graduate courses
Responsible for analyzing reports and ensuring that all faculty are meeting ANU and University of Fairfax academic excellence
Work with all departmental program chairs to ensure students success is on the top of our list
Create new programs for my department that is inclusive, diverse, and has equity
I also teach 3 classes every 10 weeks
May 21-Aug 21
Dean of Undergraduates/Certificates for San Diego, Irvine, and Las Vegas Campus
-Curriculum development for all undergrad classes lower-division, upper-division, and specialized classes such as certificate programs on all campuses: San Diego, Irvine, and Las Vegas
- Scheduling staff training and other academic affairs activities;
- Student relationship building- creating student-centered activities
- Team building- ensuring that all my teams know each other and can leverage our expertise
- Extracurricular activities creator both for students/faculty
- Recruit, hire, and manage rockstar team members
- Accreditation committee member- do self study, creating a path between our current mission and vision so it relates to our institutional outcome plan and strategy to ensure student success
- I also teach 3 classes to keep me abreast of our curriculum changes and how it connects with our students to ensure transferrable skills for their professional world
- Support WSCUC, ASICS, DEAC accreditation and all other regulatory requirements
- Remains competent and current through self-study, professional development, and certifications
Leadership and Service:
•Provided leadership and services for the BBA programs to ensure program effectiveness using assessment of student learning and program reviews
•Supports Vice-Chancellor/CAO in supporting student success and collaborating to resolve student/faculty needs
•Worked closely with Vice-Chancellor/CAO, administrators, and faculty to prepare and support the WASC College and University Commission (WSCUC) accreditation candidacy.
•Head a number of institutional committees including the Undergraduate Program Oversight Committee, Academic Assessment Committee, BBA Quality Improvement Plan committee.
2014-On going
Team Lead/Adjunct Faculty (SNHU)
A private not for profit accredited institution with more than 3,000 campus students and over 90,000 online students. It was founded in 1932. It offers 200 programs and it is one of the fastest growing university.
My Responsibilities:
I Team Lead 40-80 Business Graduate Professors annually
I teach between 180-240 Business Graduate students annually
Create announcements, metrics, and videos to help enhance class discussions
Provide live webinars to reinforce their knowledge and better understanding of their assignments
Consistently provide instructional, personal, and intellectual presence
2019-2020
Commercial Finance Specialist
Cardiff is a financial services leader with specific products and expertise. We maintain thousands of relationships with business owners, equipment dealers, and manufacturers across the US. Their product set includes commercial equipment financing and leasing, credit cards, merchant services, and insurance.
My Responsibilities:
Provide business funding for small to medium-size businesses nationwide
We provide lines of credit, working capital, equipment financing and many more
We help and guide small to medium size businesses to have better control of their new expansion, inventories, payroll, and other business endeavors.
I analyze financial KPI's and bank analysis on business performance to better help merchants financial needs
Mastered CRMs such as SalesForce and internal proprietary software use to navigate customer profiles.
2019- 2019
Account Manager
An 18-year-old family-owned business. It is a full staffing agency from administration to construction. It caters to small and medium-sized businesses throughout San Diego, Riverside, Los Angeles, and Northern California.
My Responsibilities:
75 client visits or more per week
Solicit new accounts to meet and exceed revenue goals
100+calls/emails (day to day)
Making presentations, developing contracts, negotiating and closing sales
Assist guide outs for new clients to ensure that employee and clients are happy with services provided
Maximize service selling all facets of the Staffing agency
Handle account details, prepare correspondence to coordinate various
departments
2010-2015
Account Manager / Business Development Manager
Small business targeting sole proprietor, small to medium size business selling services such as consulting, training workshop, seminars, coaching, and human resources in the medical, technology, business, and education
industry.
My Responsibilities:
Responsible for managing sales and relationship building
Managed a territory with my team
Maintained and achieved sales goal quarterly
Researched and created metrics for my territory to achieve full information on my customers
Identified and analyzed industry and geographic trends
2005-2009
Entrepreneur
This was a small business retail shop specializing in boutique Japanese animation collectibles co-owned by me.
I've owned 3 Retail shops for five years until I move to a different state due to my husband's nature of his job.
My Responsibilities:
Hired, fired, and trained new employees
Advertised, offer, and provide goods and services to collectors
Marketing research, buying, import/export and selling goods
Launched of New Business Operations/Niche market
Developed business strategy, operations, and objective
achievement plan
1999-2005
Manager
2nd largest Property and Casualty insurer in United States. Owned by Warren Buffet and in business since 1936.
* Responsible for over 20 direct reports performance management and productivity goals.
* Hired, trained, and developed staff.
* Coordinated, directed, and monitored daily shift operations for a 24-hour workday.
* Successfully trained associates on strategic techniques for customer retention.
* Collaborated with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
* Measured and assessed customer and employee satisfaction.
* Managed departmental equipment budget and pursued cost management endeavors further reducing departmental cost by $50K/yr. using Lean Six Sigma
Education
It is a constant journey for me
DBA
Doctorate in Business Administration
Doctorate in Business Administration concentration in International Business.
-Why International Business?
It's because we live in a borderless market and understanding the different cultures and the way each country deals with businesses is as important as understanding the nature of the business itself.
MBA
Masters in Business Administration
Masters in Business Administration
concentration in Business Leadership
-Why Business Leadership?
Because without great leaders to innovate and understand the business needs, as well as treat employees as an asset, the business will not grow and expand regardless of how innovative it is.
MIS
Masters in Information Technology
Masters in Information Technology
concentration in Cyber Security
-Why Cyber Security
Since I have been a manager for over two decades, I wanted to learn how to secure data within the company I work for or at least help leadership make better decisions on securing data and lessen data breach.
BA
Bachelor of Arts
Bachelor of Arts in Communication minoring in Business
-Why Communication?
Because there are many forms of communication and in business, the way you communicate can either make or break your business dealings
SKILLS
Management
Leadership
Sales/ Marketing
Teaching
Presentation
Public Speaking
Business Strategy
Change Management
Business Analysis
Data Analysis
Call Centers
Human Resources
E-Learning
Competitive Analysis
Six-Sigma
Business Process Involvement
Strategic Planning
Microsoft Suite (Word, Excel, PowerPoint)
Recognitions
“Success in not final, failure is not fatal: it
is the courage to continue that counts.”